Warranty
Looking for warranty information for your PURE By The Barrelman purchase? We've got you covered. Learn more about our warranty policy and what it covers.
Wine Barrel Furniture
We warranty our wine barrel furniture products to be free of manufacturing defects for a period of 12 months from the date of purchase. Some natural variations occurring in wood are inherent to their character, and cannot be avoided. Therefore they are not considered defects.
PURE By The Barrelman does not warrant the colour fastness, grains or textures of such materials. Do not cut directly on Oak Wine Barrel Platters. Clean with a damp cloth after use. Do not leave outdoors.
Please visit our Product Care for important steps and product care instructions that will lengthen your furniture's lifespan.
Exclusions
The above warranties do not apply to normal wear and tear which is to be expected over the course of ownership. They do not cover damage caused by abuse, accident, misuse, soiling, negligence, tempering and acts of God or terrorism.
In no event shall PURE By The Barrelman be responsible for the consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal properties, whether directly or indirectly. Warranties are for home usage only. PURE By The Barrelman does not warranty commercial, office, contract or other non-residential usage.
Warranties are only valid to the original purchaser and do not cover any transportation costs. Do not use alcohol or spirit-based cleaning products as these will deteriorate the surface. Nail polish will wreck your furniture. Any cleaning products should be silicon free.
Do not leave your wine barrel products in direct sunlight for extended periods. This can cause splitting or warping of timber, cracking of polish or discolouration. Coasters etc might leave a ‘shadow’ if left in one position for lengthy periods. A little commonsense and maintenance will ensure you have many years of trouble-free service from the product you have chosen.